I'm sure we've all encountered them when shopping before. The employee who acts as if you're wasting their time. The snooty individual who takes one look at you and assumes you can't afford that necklace. The clerk who won't be happy until you open a store charge. And one of my personal favorites, the one who just has to finish that last paragraph. But I have to tell you folks, compared to this guy, everyone else, no matter how rude or unhelpful you think they are, is a perfect model of customer service excellence.